This is the 2nd time this has happened. I order Cali Gold Box frequently and you send me Electric Lemonade. This time the box says Cali Gold as you can see from the pic. Inside were (10) Electric Lemonade. I have already sent in a ticket to support. I really wish you guys could get it together in your shipping/fulfillment dept. It takes forever for someone to respond. It's very discouraging and the Electric Lemonade is not nearly as potent. I use this to manage my severe chemotherapy symptoms.
Update: Someone contacted me today regarding the shipping error. Will wait and see what solution is provided. I really appreciate the quick response!
Good Sativa - HOWEVER!!!
I am extremely frustrated with this company's lack of timely communication. I ordered a box of 10 Cali Gold Box prerolls and received a different product. It has been 8 days since delivery and I emailed immediately after discovering THEIR mistake. Sent 4 emails and have not gotten a response. I am a late stage cancer patient and rely on a strong indica to manage my symptoms. I have been going without my medicine waiting to see how this is going to made right!!!
I'd like to amend my review. Trinity is a stand up company. I love the products but have experienced getting the wrong items ordered. They have responded quickly and provided resolutions every time. I am confident they will get the problem sorted out quickly. Mistakes happen but when a company is willing to make things right it needs to be stated. I truly appreciate the admin staff at Trinity!
Store owner replied:
We truly appreciate your understanding that mistakes can happen, and we're especially grateful that you've recognized our team's efforts to make things right. Your kind words about our admin and customer support team will certainly put a smile on everyone's face!
We're continuously working to improve our processes and ensure you have a smoother experience with every order.
I am a super fan of Trinity's Hash Hole pre rolls. This one's a well balanced hybrid. Starts off with a clear headed cerebral high to get stuff done! Finishes with a relaxing "shoulder drop" without the couch lock. Like all of their Hash Holes, this one tastes amazing and burns perfectly. No disappointments here.
As with all of Trinity's Hash Hole pre rolls, this sativa is both potent and tasty. Typical top shelf sativa effects and a great, even slow burn. Great value for the (10) box too! I'm a Trinity Frequent Flyer.
Trinity Flying Eagle Rosin Filled THCA Hash Holes with Diamonds are a cannabis-derived product featuring THCA, rosin, and THCA diamond components. The product is packaged as 2 hash holes with a combined total weight of 4 grams, providing 2g per unit based on the stated total weight.
The hash holes feature a rosin-filled formulation combined with THCA diamonds. This product is packaged in a convenient 2-count format and should be handled and stored according to applicable product and local regulatory requirements.
Product Details
Product: Flying Eagle Rosin Filled THCA Hash Holes with Diamonds Quantity: 2 Count Total Weight: 4g Approx. Weight Per Unit: 2g Product Type: THCA Hash Holes Infusion: Rosin Filled Featured Component: THCA Diamonds
“I’ve tried a lot of vapes, but the 6-gram Spinny is on another level. It lasts forever and the THCP blend is incredibly smooth and potent. The dual-flavor option is just a bonus. Finally, a vape that keeps up with me!”
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Samantha J.
Verified Buyer
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“I’ve tried a lot of vapes, but the 6-gram Spinny is on another level. It lasts forever and the THCP blend is incredibly smooth and potent. The dual-flavor option is just a bonus. Finally, a vape that keeps up with me!”
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Alex R.
Verified Buyer
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“The Knockout Blend in ‘The Beast’ mod box is no joke. After a long day, this is exactly what I need to unwind and get a solid night’s sleep. The flavor is great, and the effects are powerful and fast-acting.”